Overview
Assistant Counter Manager role at Estée Lauder - Pearsons Enfield. We are seeking an inspirational and dynamic Assistant Counter Manager to support the Store Manager in leading, coaching and developing our team of Sales Associates to achieve all sales, customer service and operational targets.
Candidate should have proven supervisory, coaching and retail operations skills gained in a fast-paced retail environment. This could be the first step toward a long-term career with a leader in prestige beauty.
We offer opportunities for progression, outstanding training and development and a competitive remuneration and benefits package.
Responsibilities
* Lead, coach and develop the team of Sales Associates to achieve sales, customer service and operational targets
* Recruit and retain customers through strategic targeting and in-store events
* Provide inspirational, authentic and personalized customer service
* Contribute to agile business planning and execution
* Support the Store Manager in daily operations and achieving performance goals
Qualifications
* Proven retail experience, preferably within cosmetics
* Ability to provide inspirational, authentic and personalized customer service
* Previous supervisory experience with a track record of coaching/mentoring others to achieve sales and customer service targets
* Retail operations experience including inventory management and cash reconciliation
* Ability to work retail hours including days, nights, weekends and special events in a fast-paced environment
* Experience with retail point-of-sale software
* Proficient in Microsoft Office
* Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
Employment details
* Employment type: Full-time
* Seniority level: Not Applicable
* Job function: Sales and Business Development
* Industry: Personal Care Product Manufacturing
Location: Enfield, England, United Kingdom
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