Overview
Role Title: Medical Assistant
Reporting to: Clinic Manager
Location: Tia Silverlake Clinic (3921 Sunset Blvd 2nd Floor, Los Angeles, CA 90029)
Schedule: Monday through Friday 7:30 AM - 7:30 PM - Opening or Closing shift - Saturday Rotations 7:30 - 4:30
Compensation: $21 - $23/hr
Role Summary: As one of Tia’s Medical Assistants you perform routine administrative and clinical tasks to keep the clinic running smoothly. Core functions include rooming patients, collecting patient health information, messaging with patients, ensuring all rooms are properly prepared, and collecting & preparing blood and other samples.
Responsibilities
* Ask why and probe deeply to understand the reason for the patient"s visit and leave notes for providers
* Review health summaries with patients and ensure all information is accurate
* Take the patient"s vitals and record them
* Close the loop and ensure all follow ups are handled per clinical process in a timely manner
* Confirm patients’ current pharmacy preference and update in TiaMD and DrChrono
* Order labs and imaging
* Ensure all Dx codes are properly added to lab and imaging orders
* Act as a team on air traffic control with fellow MAs, front of house staff and NPs/MDs to ensure smooth patient flow
* Move patients from front of house to back of house and “room” patients
* Monitor provider signals if they are running behind or the clinic is backed up
* Review the schedule the night before and brief providers on the day’s needs
* Review health records of next day patients and communicate patient nuances to providers
* Capture and document patient nuances to better serve the patient population
* Communicate and document patient nuances when appropriate
* Perform phlebotomy as needed and uphold clinical phlebotomy guidelines
* Maintain order and cleanliness of the clinic
Qualifications & Skills
* Phlebotomy
* Vitals documentation
* Autoclaving and disinfecting
* Supply expiry review
* Supply management and ordering
Other Details
* Willing to work mornings, nights & weekends, if needed
* Authorized to work in the US
* Tia is an equal opportunity employer
* Tia requires credentialing with specified payors through preferred vendors
Note: This position may require attendance at company and team off-sites and is subject to the Company’s vaccine requirement, as permitted by law and subject to reasonable accommodation. Tia supports a diverse and inclusive workplace and encourages applicants from all backgrounds, including people of color and LGBTQ+ individuals.
About Us
Founded in 2017 by Carolyn Witte and Felicity Yost, Tia is the modern medical home for women. We blend in-person and virtual care services to treat women comprehensively, combining gynecology, primary care, mental health and wellness services. Tia aims to provide high-quality, lower-cost care and to scale its model across markets. We strive for excellence and continuous improvement in people, process and product.
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