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Support worker full time

Musselburgh
21HSC
Support worker
Posted: 12h ago
Offer description

Support Worker

Location: Edinburgh
Contract Type: Permanent – Full Time
Salary: £12.84 per hour

Are you passionate about making a difference in people’s lives? Apply to be part of a dedicated team providing safe, secure, and supported accommodation for people experiencing homelessness. You’ll help individuals build independence, access opportunities, and take meaningful steps toward a more stable future.

Key Roles and Responsibilities:

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Deliver high-quality, person-centred support tailored to individual needs and aspirations.

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Utilise case management systems to review, monitor, and evaluate progress.

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Facilitate key work sessions, reviews, and meetings in line with support plans.

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Provide advocacy, advice, and support to ensure service users meet occupancy conditions.

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Work in partnership with external agencies to maximise opportunities for supported individuals.

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Manage a personal caseload while contributing to the wider team.

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Support referrals, admissions, and discharges in accordance with procedures.

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Maintain a safe environment through regular risk assessments, health & safety checks, and cleaning duties.

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Help individuals with tenancy management, budgeting, and accessing services.

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Uphold data protection and confidentiality requirements while maintaining accurate records.

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Play an active role in service development, professional learning, and continuous improvement.

Essential Skills and Attributes:

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A genuine passion for supporting vulnerable people.

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Ability to build trusting, empowering relationships.

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Awareness of the challenges linked to homelessness and trauma.

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Strong communication, problem-solving, and organisational skills.

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Ability to work flexibly and independently, including lone working.

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Basic IT literacy and the ability to maintain clear, accurate records.

Desirable:

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Experience supporting people with addiction issues, homelessness, or complex needs.

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Understanding of trauma-informed, person-centred approaches.

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Experience promoting recovery and social inclusion.

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HNC or SVQ Level 3 in Social Services and Healthcare.

Qualifications:

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A willingness and ability to work towards SVQ Level 3 in Social Services and Healthcare is essential.

To Apply:

Click "Apply" and submit your up-to-date CV. For more information and a detailed job description, contact Danielle Frame at 21 HSC. Suitable candidates will be contacted quickly with a view to arranging a formal interview with the Senior Management Team.

21 HSC Limited is an equal opportunities employer

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