Job Introduction
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
Location
Bluewater Shopping Centre, Greenhithe.
Contracted Hours
12 hours, to include weekdays, evenings, late nights and weekends.
Role Responsibility
You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the CardFactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know‑how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly and the team is thriving.
The Ideal Candidate
* Good leadership skills people want to follow—positive, proactive, and full of energy.
* You’re curious by nature, always learning, and eager to see the bigger picture.
* You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
* Step up, stay flexible, and set the tone by getting things done.
* You’re fair, open to feedback, and thoughtful in how you make decisions.
* You genuinely care about people, support growth, and help create a positive team vibe.
Benefits
In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.
* Pension
* 15% CardFactory colleague discount in‑store and online
* Save As You Earn scheme
* Financial Wellbeing Support
o Financial Education Tools
o Salary Advance
* Seasonal incentive schemes
* Retail Management Apprenticeship Programme with local providers with access to a virtual internal network for learning together
* Discounted gym membership, mobile phone contracts, and car leasing
* Discounts across 100’s of UK retailers
* Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
* Enhanced Maternity, Paternity, and Adoption leave
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