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Front of house manager

Newcastle Upon Tyne (Tyne and Wear)
Wagamama
Front of house manager
€60,000 - €80,000 a year
Posted: 4 June
Offer description

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Front of House Manager, Newcastle upon Tyne

Client: wagamama

Location: Newcastle upon Tyne, United Kingdom

Job Category: Other

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EU work permit required: Yes


Job Reference: 44459b442332


Job Views: 5


Posted: 02.06.2025


Expiry Date: 17.07.2025


Job Description:

The role

As a front of house manager at wagamama, you’ll support the management team to oversee all aspects of our front of house operation in the wagamama way. You will embody our people promise and values through how you show up at work. Inspire and motivate your team to provide exceptional service to our guests while striving to exceed expectations. Support the management team to develop and grow your team, ensuring they are engaged, motivated, and meeting wagamama standards.

Perks and quirks

* £13.00 per hour, £1,000 bonus opportunity per year, and an average of £140 tips per week*
* Dedicated 4-week training programme
* Internal progression opportunities with fully funded apprenticeship programmes
* £14 - £25 food allowance on every shift
* 50% discount at wagamama and 30% off all other trg brands with family and friends
* Pension scheme and 28 days holiday
* Kintsugi wellness access: councillors, cycle to work scheme, discounted gym and leisure
* Family-friendly policy: 26 weeks full pay and 13 weeks half pay for expectant or adopting persons
* Financial wellbeing support: salary-repaid loans for emergencies

What we look for

* An experienced supervisor/manager capable of supporting a large restaurant team, leading with positive behavior and actions in a fast-paced environment
* A strong communicator who engages in real conversations with consideration and care
* Ability to understand financial performance
* Experience managing labor and rotas
* A passionate leader with a focus on team performance and development
* Commitment to creating an inclusive environment where everyone feels respected and belongs
* A forward-thinking problem solver who can make quick decisions

The wagamama way

Kaizen, meaning ‘good change,’ is our core philosophy. It influences our food, thinking, and working methods, emphasizing freshness and a commitment to positive change in communities and the planet. We celebrate diversity, value personality over perfection, and promise to support and trust each other. We aim to create safe spaces for open, honest conversations. Be yourself, be wagamama.

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