We are recruiting for an Administrator to join a friendly, fast paced, and well-established company based on the outskirts of St Albans. You will be responsible for the administration of all customer service responsibilities, building relationships with all key clients to ensure a continuation of great service, and keeping in touch with engineers for all scheduled works. You will be using Concept Evolution software so experience of this software is essential. Due to the location, you need to be a driver What’s in it for you: * Salary: up to £25k-£29k * Hours: 8am–4:30pm or 8.30am-5pm * A close-knit and supportive team * 20 days annual leave plus bank holidays * BUPA private healthcare after 6 months’ probation * Free parking Key responsibilities: * Answer phone calls and emails on the helpdesk and provide assistance to customers * Build a close working relationship with field colleagues and managers, keeping up to date with client knowledge and activities, and liaise regarding maintenance visits * Issue all required works for site engineers * Ensure engineers have logged works and chase for updates * Check and approve engineer timesheets each week * Organise specialist visits when required * Analyse and approve invoices from specialists and s...