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* Starting from £25,350 per annum (pro rata) – negotiable depending on previous experience
* Part Time – Approx 15-25 hours per week (some flexibility)
* Permanent
What we are looking for
We are a growing family-run Pest Control company looking for a highly proficient, experienced Customer Services Team Member to assist in the day to day running of a busy pest control business.
We are seeking an individual with a proactive and organised approach who can effectively communicate with both customers and colleagues.
The role includes;
· Processing customer enquiries and orders by phone and online, for new and existing customers.
· Setting up new Client Accounts.
· Logistics and route planning - allocating and scheduling of technicians’ daily appointments.
· Dealing with existing Client queries and concerns.
· General office duties to ensure the overall smooth running of operations.
· Using our dedicated software for day to day activities (Training will be provided).
About you
· Excellent Customer Service & Organisational Skills
· Robust attitude
· Good Sense of humour
· Professional telephone manner
· Strong interpersonal skills, enabling confident communication with individuals at all levels.
· Confident with using Microsoft Office Applications (Word, Excel, Outlook etc.)
To be successful in this role, you will need to quickly acquire a good understanding of the business and apply this knowledge to deal efficiently and professionally with a wide range of queries and tasks. On the job training will be provided to facilitate this.
About us
Essex & Suffolk Pest Solutions are a family owned and run Pest Control Company based on the Shotley peninsula between Ipswich and Manningtree. We endeavour to achieve the highest levels of service within our industry.
Benefits of working for us
* Become a member of a small, friendly team.
* Free on-site parking.
* Continued support and development opportunities.
Salary is negotiable depending on previous relevant experience and skills.
If working for a successful and growing business appeals then please provide your CV with a covering statement.
For more information
For an informal discussion about this opportunity please email: mandie@eandspestsolutions.co.uk
Closing date for applications: 5pm, 8 th September 2025.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Part-time
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