Social network you want to login/join with:
The
Conduit serves as a home for people passionate about achieving social change.
We believe that the world’s most pressing problems are better understood as
opportunities waiting for entrepreneurial solutions. We have no illusions about
the magnitude of the challenges facing the world but remain optimistic about
the limitless possibilities for change. We aim to achieve impact by building a
network of exceptional, likeminded and engaged members from all walks of life
and acting as a hub for thought provoking conversations, inspiring speakers,
innovative solutions and incredible sustainably sourced food and drinks. We
care about real fixes and are committed to measuring our true impact.The
Conduit is a 40,000-square foot building with seven floors of intimate, relaxed
and collaborative spaces, restaurants, and event venues
Role Summary
The AV & IT Associate plays a
critical role in ensuring the seamless delivery of all technical services
within The Conduit, with a primary focus on AV operations (80%) and
supplementary IT systems support (20%). This is a hands-on position requiring
expertise in AV setup for events, live music, and meetings, while also
providing foundational IT assistance for day-to-day operations.
The role involves working closely with
event producers, performers, internal teams, and external providers to maintain
high standards across both AV and IT systems, ensuring exceptional member and
guest experiences in a dynamic hospitality environment.
Responsibilities
& Key Duties:
AV Operations (80%)
Meeting Room
& Event AV Support
·
Lead AV setup
and technical support for all meetings, events, talks, and hybrid sessions.
·
Configure and
troubleshoot video conferencing platforms (e.g., Zoom, Teams).
·
Ensure smooth
operation of displays, microphones, cameras, and sound systems.
·
Provide
real-time troubleshooting during live events to ensure professional delivery.
Live Music & Performance Support
·
Manage AV
requirements for live music, DJ sets, and other performances.
·
Handle PA
systems, mixing desks, microphones, monitors, and backline equipment.
·
Conduct sound
checks and live mixing for FOH and stage monitoring.
·
Coordinate with
artists and event producers to meet technical and timing needs.
AV Equipment Maintenance
·
Maintain an
inventory of all AV equipment and ensure regular servicing.
·
Plan and
implement upgrades or replacements for AV systems.
·
Develop and
execute maintenance schedules to prevent downtime.
IT Operations (20%)
IT Support & Infrastructure
·
Provide
first-line IT support for staff, including troubleshooting hardware, network,
and software issues.
·
Assist with
onboarding/offboarding processes, including account setup and hardware
provisioning.
·
Liaise with
external IT providers to ensure smooth operation of core systems (Wi-Fi, POS,
booking tools).
IT Equipment Asset Management
·
Maintain
accurate records of IT equipment inventory, including allocation, lifecycle
tracking, and condition monitoring.
·
Oversee
equipment deployment, returns, and replacement cycles.
·
Coordinate
repairs and disposal of outdated hardware following compliance guidelines.
IT Governance & Security
·
Support
adherence to IT security policies and best practices.
·
Maintain
accurate documentation for system access, hardware allocation, and compliance
checks.
·
3–5 years’
experience in AV operations with exposure to IT systems support.
·
Strong working
knowledge of AV technology: PA systems, mixers, microphones, projectors, live
sound.
·
Hands-on
experience in hybrid event setups using Zoom, Teams, or similar platforms.
·
Familiarity
with IT basics: troubleshooting, network configuration, hardware setup.
·
Ability to stay
calm and adapt during high-pressure, live-event environments.
· Experience in hospitality or events-based
settings such as private members’ clubs, venues, or hotels.
·
Knowledge of
POS systems, booking platforms, or similar operational software.
Key Characteristics
·
Service-Oriented: Committed to delivering excellent support in a
hospitality-focused environment.
·
Calm Under
Pressure: Stays composed during live events and
urgent technical issues.
·
Collaborative: Works well with internal teams, members, and
external partners.
·
Proactive: Anticipates needs and takes initiative to
resolve issues before they escalate.
·
Detail-Focused: Ensures AV and IT systems are reliable,
well-maintained, and event-ready.
·
Adaptable: Comfortable switching between hands-on tasks,
planning, and member support.
·
Clear
Communicator: Explains technical matters simply and
supports team learning.
#J-18808-Ljbffr