Job Description
Manpower Recruitment are working with an established client, on outskirts of Oxford and close to Abingdon, Oxfordshire, who are looking for a Full Time Administration Support Assistant to support with a small, friendly, busy office.
Ideally you would be from a Trade or Construction background, but not essential, as full training will be given.
The role is Monday-Friday 8.30am-5pm
Salary for the role is £28000pa.
***Full UK Licence needed due to location
The Company
* We deliver new roofs and repairs to the local community.
* Our customers include, social housing response teams, private residents, MOD contracts, Schools and Churches.
* Our dedicated hard-working team are called upon for roofing emergencies, planned repairs and the delivery of high-profile larger projects.
We are currently seeking a new team player who enjoys helping people. Someone who enjoys multi-tasking to enable them to make a positive difference to customers and co-workers.
Role responsibilities and purpose
* Adding daily job request to an excel spreadsheet
* Respond and allocate customer requests for quotes and support to the team
* Communication with customer/clients over the phone and via e mail
* Proactive calls to residents alerting them of scaffolding and roofing work schedule
* Flag jobs that can be invoiced by the Finance Manager
* Support the scheduling of roofing projects
* Collaborate with the office team to introduce a ticketing system (Zendesk)
* Support the pilot of a scheduling portal for the social housing IT team
* Support the office team with the Health and Safety Training portal
Requirements
* Knowledge, Skill & Experience
* Excellent communication skill- written, verbal, grammar, and punctuation
* Excellent listening skills
* Ability to demonstrate empathy and emotional intelligence
* Excellent attention to detail
* Ability to work to deadlines and priorities and have excellent time management skills
* Ability to be adaptable, flexible, agile resourceful, and multi-task
* Ability to work cross functionally and collaboratively demonstrate great teamwork
Benefits
* Good Pension Scheme
* 20 days Holiday + Bank holiday
* A small team with a great working environment and atmosphere.
If interested, please get in contact with a Manpower Representative.