Desirable:
* Previous experience gained within the water or waste water sectors or within the broader utilities sectors
* Previous experience working on projects involving legacy platform replacement and data migration
* Professional qualification in Business Analysis (E.g. BCS Business Analysis certification / Diplomas, Lean Six Sigma)
* Professional qualification in Agile Methodology, ideally Scaled Agile Framework (SAFe)
Essential:
* Ability to collect, evaluate and interpret information from multiple sources to identify and differentiate real user needs
* Strong analytical and reasoning abilities
* Ability to develop and maintain effective internal/external relationships at different levels within the organisation
* Some knowledge of application technologies and how best to exploit their use for business benefit
* Ability to prioritise and execute tasks in a dynamic and changing environment
* Strong organisational skills
* Possess a strong sense of purpose and proactively seek responsibility and ownership
* Creativity and lateral thinking
* Highly motivated and self-reliant with a personal drive for continuous development and able to demonstrate a strong customer service ethos, as well as a source of knowledge for others
Key Accountabilities:
* Lead Business Analysis activities on multiple change initiatives, delivering requirements specifications capable of being used to develop IT based services (bespoke software solutions, third party products and cloud-based solutions);
* Translating business needs into specific requirements including UI design; Data models; Business procedural changes and Interface designs
* Ensure thorough use of the Requirements Engineering model including elicitation, analysis, validation, documentation and traceability of requirements
* Use the appropriate elicitation techniques such as interviewing stakeholders, facilitating workshops, conducting surveys to capture requirements accurately
* Develop AS-IS and TO-BE business process models using defined standards, and use gap analysis to support delivery of any transition plans needed to reach the target situation
* Manage stakeholder communication at all levels
* Ensure that User Acceptance Testing takes place for all deliverables and support any associated testing activities
* Support the delivery of suitable solutions which meet business requirements