An exciting opportunity has arisen to join our expanding client at their head office in Enfield. They are seeking a hard-working individual to join their team and this position comes with a great opportunity to progress within the company. They are seeking an experienced Customer Service Inbound Call Handler to tend to customer enquiries via telephone and email. They are a fast-growing company who pride themselves on their professional yet welcoming working environment. They are looking for a candidate with substantial computer skills, and experience with handling a busy telephone service to fulfil the high volumes of customer enquiries that they receive. Skill Requirements: * Outstanding Communications Skills with a friendly telephone manner * Phone Etiquette * Computer Proficiency, familiar across Microsoft office applications * Previous Customer Service Experience (minimum of two years) Duties and Responsibilities * Answer inbound calls * Make outbound calls * Answer email-based enquiries * Resolve customer enquiries and complaints efficiently * Maintain excellent customer satisfaction * Adequate organisation and time management skills Salary Job Type: Temp to perm Salary £12.90 Hours are 9am-6pm from Monday to Thursday, and 9am-5pm on Friday. Benefits: * Casual dress * Free on-site parking * Local transport links * Workplace pension * 28 days holiday (inclusive of bank holidays) We are looking for a committed and reliable candidate, ideally qualified up to degree level, someone that can easily adapt and learn new skills, full in-house training will be provided by their experienced staff members. Our ideal candidate will have at least two years office based customer service experience in a similar role. We are looking forward to receiving your CV