Job Description
Microsoft 365 Support Engineer
Permanent
Location: Home / Brighton (Hybrid)
Salary: £45,000 - £55,000 (+ excellent benefits, bonus)
We are looking to recruit a Microsoft 365 Support Engineer for a technology driven public sector organisation.
You'll play a key role in designing, developing, and optimising modern M365 solutions across the business, with a focus on SharePoint administration and enhancing collaboration tools. This is a great opportunity for someone who wants to drive forward digital transformation, deliver real change, and build on their technical expertise within a supportive and innovative public sector environment.
This is a hybrid role and you will be required to work on site in Brighton 6 days a month.
What You'll Be Doing:
* Championing M365 collaboration tools across the organisation.
* Designing and delivering SharePoint site solutions within established architecture frameworks.
* Creating high-quality documentation, training materials, and user guides.
* Supporting the configuration and optimisation of M365 products, particularly SharePoint and other Microsoft applications.
* Working closely with stakeholders to understand business requirements and recommend solutions.
* Leading on the implementation and enhancement of M365-based services, ensuring best practices are followed.
* Supporting integration and migration activities in collaboration with other teams.
What We're Looking For:
* Strong working knowledge of Microsoft 365 technologies, particularly SharePoint administration.
* Experience designing and maintaining M365 solutions in a fast-paced environment.
* Understanding of M365 technical roadmaps and producing clear, user-friendly documentation.
* Microsoft 365 Fundamentals Certification (MS-900) or equivalent experience.
* A proactive, customer-focused approach and excellent problem-solving skills.