Graduate Lettings Negotiator (London) | Home Made
Home Made is the UK's fastest-growing lettings prop-tech company, and we're seeking ambitious graduates to join our expanding team! Whether you're based in Manchester or London, you'll help renters find their ideal home while becoming an expert in your local area.
This is a field-based role, responsible for viewings across your assigned region. The good news? You won't need a driving license — we operate entirely using public transport!
Role Responsibilities:
1. Local Property Viewings: Guide prospective renters through properties across London, highlighting unique features and local amenities, with personalized recommendations based on your area.
2. Customer Service: Provide excellent service to renters throughout the viewing process to help them find their ideal home.
3. Collaboration: Work with our Account Management and Operations teams to optimize property operations and contribute to marketing initiatives.
4. Data Management: Keep accurate records and regularly update our CRM system.
5. Problem Solving: Quickly resolve any issues that arise during viewings and leasing.
6. Culture Champion: Uphold and promote Home Made's values of professionalism, integrity, and customer-centricity.
7. Site Launches & Developments: Support new site launches and developments in collaboration with our sales team.
Candidate Profile:
* Passionate salesperson who thrives on achieving customer satisfaction and hitting targets, with a team-focused attitude.
* Start-up mindset: adaptable and eager to embrace a dynamic environment.
* Strong communicator: professional and personable.
* Problem solver: quick to assess and respond to customer needs.
* No industry experience required — we welcome talent from outside real estate.
Salary: Basic £25K + competitive uncapped commission (OTE £40,000+)
Working hours: Monday to Friday, 9am-6pm or 9am-7pm, with bi-weekly Saturday shifts (half day off in lieu during the week).
Why join Home Made?
* Growth opportunities with training and mentorship from senior management.
* Great team spirit and passionate company culture.
* Reputable service with a Trustpilot score of 4.7/5.
Benefits:
* 24 days holiday + your birthday off.
* Office events: summer social and Christmas party.
* Upskilling opportunities through Learning and Development programs.
* Employee perks: discounts at stores, cinemas, etc.
We are an equal opportunity employer, valuing diversity and inclusion. We consider all applicants fairly and offer reasonable adjustments for disabilities or health conditions. For accommodations, contact us at Home Made.
Home Made is trusted by over 350,000 landlords and renters, and is a leader in the Build-to-Rent sector, with clients like Greystar, Grainger, and M&G. Recognized as a top UK startup and Europe's leading Proptech, we are committed to making renting better, safer, and fairer for all.
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