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Job Summary
Are you ready to shape the future of digital healthcare? We're seeking a Systems Trainer Apprenticeship to deliver impactful training across the Trust. This is your chance to combine leadership, technical insight, and a passion for education in a role that truly makes a difference.
With The Support Of Our Systems Trainers You Will:
* Deliver digital systems training courses to staff across the Trust, following structured lesson plans and schedules
* Evaluate software upgrades, update documentation, and escalate development needs when required
* Promote digital systems and respond to training-related enquiries
* Adapt training delivery to meet the needs of a 24/7 organisation, supporting project rollouts and fellow trainers
* Occasionally assist with IT equipment setup and liaise with the IT Helpdesk for software installations
* Support the creation of training manuals and help guides for Group-wide use
As part of this role, you will be able to complete the Learning and Skills Teacher Level 5 Apprenticeship. This nationally recognised qualification will equip you with advanced teaching and learning skills tailored to professional environments.
Main duties
In this role, you'll be responsible for creating and delivering engaging training materials—from lesson plans and user guides to videos and eLearning. You'll lead face-to-face and virtual sessions, provide floorwalking support, and ensure staff feel confident using Core Systems like Lorenzo, NHS eRS, SystmOne and Digital Dictation. You'll work closely with System Trainers and be supported to:
* Motivate and coach users across all levels
* Assess performance and provide tailored feedback
* Evaluate software upgrades and update training content
* Plan and organise training sessions and inductions
* Maintain IT equipment and ensure accurate data setup
* Contribute to policy development and promote best practices
This role requires strong people skills, a focus on process-based training, and the ability to work both independently and as part of a team. Flexibility is key, as you'll support a 24/7 organisation across hospital and community sites.
About Us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion. Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve. Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH. As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology. We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Details
Date posted: 26 August 2025
Pay scheme: Agenda for change
Band: Band 4
Salary: £27,485 to £30,162 a year per annum pro rata
Contract: Fixed term
Duration: 24 months
Working pattern: Full-time
Reference number: 208- E1AB66-25-1
Job locations: Group Wide, Scartho Road, Grimsby, DN33 2BA
Job Description
Responsibilities
For more detailed information, please read the job description linked below.
We support flexible working opportunities to address health and wellbeing and work-life balance for our employees, recognising it as a key contributor to recruitment and retention. Local flexible working arrangements are developed in partnership between the line manager and employee to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to promoting a fair and supportive working environment and culture, with NHS values guides and commitments to safeguarding and wellbeing. DBS check may be required and the employer reserves the right to charge for the DBS if applicable.
To learn more about Northern Lincolnshire and Goole NHS Foundation Trust, and discover the benefits on offer to employees, visit https://join.humberhealthpartnership.nhs.uk/
In line with GDPR, the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
Person Specification
Education/Qualification
* Essential: Good general level of education in relevant field (RQF/FHEQ Lv4 or higher)
* Training qualifications and experience
* GCSE Maths and English C or above or equivalent
* Desirable: European Computer Driving License (ECDL/ICDL) qualified
Experience and abilities
* Essential: Experience within an IT Training Department in a support role
* Proficient in Microsoft Office products including Excel, Outlook, Word, PowerPoint, Skype
* Good general understanding of Windows applications
* Awareness of IT environments
* Evidence of good performance in current role
* Desirable: Experience of working in the NHS
* Desirable: Experience of training assessments and evaluations
Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act and a DBS check may be required.
Employer details: Northern Lincolnshire and Goole NHS Foundation Trust, Group Wide, Scartho Road, Grimsby, DN33 2BA, https://www.nlg.nhs.uk/
Note: This description reflects the responsibilities and requirements of the role as described by the employer. It may be updated without notice to reflect changes in duties or staffing needs.
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