We are seeking a proactive and detail-oriented Entry Level - Customer Repairs Administrator to support the delivery of customer focused reactive property repairs.
We offer a supportive working environment and full training to get you up to speed with everything.
This is a fully office based position based in Bracknell - so having a driving license would be ideal.
Key Responsibilities:
* Accurately keeping systems up to date, including logging of new jobs and entry of reports from field-based staff
* Liaising with customers, residents. and third-parties to ensure customer satisfaction and timely resolution of repairs
* Organise and prioritise tasks to support compliance with KPI's
* Coordinate DBS applications for the staff of the company
Key Skills & Experience:
* High level of attention to detail
* Ability to manage multiple tasks and prioritise under pressure
* Strong communication skills
* Ideally some experience in Customer service and administration.
* Proficiency in Microsoft Office (Word, Excel, Outlook)
Benefits:
Hours: 8am - 4pm or 9am - 5pm
Salary: up to GBP25,000 basic.
Great working-life balance.
29 Days holidays including bank holidays
Pension
If you want to build a career with a small/medium sized business who are forward thinking, please apply and send your CV to us.
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