We’re looking for a Service Designer to join a growing design practice within a well-established agency. You’ll be delivering on projects within a well established Service Design team with plenty of opportunity to shape the work and influence how service design is delivered. What you’ll be doing Working on projects across different sectors including public services, healthcare, financial services and retail Bringing structure and clarity to projects that are not always clearly defined upfront Delivering core service design activities such as service blueprints, journey mapping, research and identifying opportunities to improve end-to-end services Handling some light admin including timesheets and budgets to keep projects on track What’s on offer Career development and progression as the practice grows, with structured training and support A genuinely collaborative and supportive culture, with leaders who are hands-on mentors Exposure to a wide range of project types, from redesigning public services to building new operating models for major financial institutions Future opportunities to collaborate with global teams What we’re looking for At least 2 years of dedicated service design experience A portfolio that clearly shows your approach, service design thinking and examples of service blueprints Business-savvy mindset, able to see the bigger picture and shape outcomes for clients 2 days a week in their London office. £50,000 If this sounds like you or you would like to hear more, APPLY to ben@zebrapeople.com