Workplace Experience Coordinator
Job ID
222246
Posted
03-Jun-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Workplace Experience Coordinator to join the team located in London.
About the Role:
As a CBRE Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
Role Responsibilities:
•First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
•Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
•Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
•Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
•Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
•Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
•Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
•Coordinate with vendors who supply services or goods to the workplace.
•Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
•Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
Role Requirements:
•High School Diploma or GED with up to 2 years of job-related experience.
•Ability to follow basic work routines and standards in the application of work.
•Communication skills to exchange straightforward information.
•Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
•Strong organizational skills with an inquisitive mindset.
About CBRE Global Workplace Solutions:
As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
Application Process:
Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.
No agencies please.
Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.
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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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