Account Handler - Personal Lines Insurance
📍 Location: Nottingham
💼 Type: Full-Time, Office-Based
💷 Salary: £27,000 - £32,000 DOE + Commission
Looking to take the next step in your insurance career?
We're working with a well-established, independent insurance brokerage that's entering its 50th year. With multiple branches and a loyal client base, they continue to grow steadily-and now they're looking to expand their Nottingham team with an experienced and customer-focused Account Handler.
This is a fantastic opportunity to join a friendly and stable team where your insurance knowledge and client service skills will be truly valued. The role is fully office-based and offers a supportive working environment, competitive salary, and a clear commission structure.
Why This Role?
✅ Established Business - Join a brokerage with a long-standing reputation and consistent growth.
✅ Supportive Team Culture - Be part of a close-knit team that genuinely enjoys working together.
✅ Career Growth - Learn, develop and progress in a business that invests in its people.
✅ Rewarding Package - Competitive base salary, commission structure, and professional development support.
What You'll Be Doing:
Handling personal lines insurance across new business, renewals, mid-term adjustments and claims.
Advising clients on insurance products that meet their needs.
Ensuring all activity complies with FCA regulations and internal procedures.
Building and maintaining strong relationships with clients and insurers.
Promoting the use of premium finance options and securing policy renewals through rebroking.
What We're Looking For:
Experience in personal lines insurance (e.g., home, motor, or similar).
A customer-first attitude with excellent communication skills.
Confidence in advising and servicing clients, both in person and over the phone.
A good understanding of FCA guidelines and compliance requirements.
A proactive and organised approach with a genuine enthusiasm for the industry.
Ideal Backgrounds Might Include:
Insurance Account Handler, Personal Lines Broker, Insurance Advisor, Claims Handler, Client Services Executive, or similar roles within general insurance.
If you're looking to join a stable, growing business where your experience will be recognised-and you can build a long-term future-we'd love to hear from you.
📩 Apply today to learn more or contact us confidentially for further details.
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Impact Recruitment are a recruitment agency working on behalf of our client