About Us
Blue Shock Executive Search, established in 2003, is a renowned executive search firm excelling in recruiting top-tier candidates across restaurant, hospitality, and food service-related sectors. As industry leaders, we specialize in forging connections between exceptional talent and leading employers in Canada and the US.
Client Summary
Our client is a high-end, full-service hospitality venue offering elevated dining, handcrafted cocktails, and immersive nightlife experiences. Known for delivering exceptional guest service and vibrant ambiance, this venue blends culinary excellence with an energetic atmosphere, making it a key player in the city’s hospitality scene.
Job Title: General Manager
Location: Ottawa, Ontario
Offer:
* Competitive Compensation: CA $90,000–$100,000 annually, commensurate with experience
* Performance Bonuses: Quarterly performance-based incentive program
* Health Benefits: Dental and extended health coverage
* Paid Time Off: Vacation and personal days
* Career Growth: Leadership opportunities within a fast-growing hospitality brand
Job Description
Position Summary:
We are seeking a confident, experienced, and passionate General Manager to lead day-to-day operations at a dynamic upscale hospitality venue. As a key leader, you will oversee both front-of-house and back-of-house teams, drive financial performance, enhance the guest experience, and foster a positive, service-driven culture. This is a hands-on role that combines on-the-floor leadership with strategic business oversight.
Key Responsibilities:
* Hire, train, and manage all staff including servers, bartenders, kitchen, and security teams
* Cultivate a team culture rooted in accountability, hospitality, and collaboration
* Oversee all facets of service, from guest reservations to end-of-night close
* Manage scheduling, payroll, inventory, and compliance documentation
* Maintain strict adherence to health and safety regulations
* Monitor service standards and maintain cleanliness throughout the facility
* Engage with guests to build loyalty and ensure satisfaction
* Collaborate with marketing teams on promotions, special events, and campaigns
* Address guest feedback and resolve issues with empathy and professionalism
* Analyze and report on financial performance (P&L, expenses, revenue)
* Implement cost controls and drive profitability without compromising quality
* Work alongside ownership/upper management on operational strategy and planning
Qualifications:
* Minimum 3 years in a General Manager or equivalent leadership role in a full-service restaurant or hospitality venue
* Strong leadership skills and the ability to develop a high-performing team
* Passionate about hospitality and delivering outstanding guest experiences
* Proficient in financial operations, including budgeting and P&L statements
* Comfortable with modern restaurant technology (POS, scheduling, inventory software)
* Flexible availability including evenings, weekends, and holidays
* Bonus: Experience in nightlife, private events, or premium dining environments
Out-of-Country Applicants:
We appreciate your interest in this opportunity. Currently, we are unable to provide sponsorship or international relocation assistance. To be considered, applicants must currently reside in Canada. Thank you for your understanding. #J-18808-Ljbffr