Contracts Manager Job summary:
The Contracts Manager position is office based with a large degree of site and client visits in what is a client facing role. The successful candidate will manage a portfolio of clients and contracts – ensuring an agile, accurate and transparent delivery of services. The Contracts Manager will manage a variety of jobs from conception to completion and be responsible and accountable for all aspects of delivery, including but not limited to quoting, HSEQ, reporting and billing. The Contracts Manager requires great communication, documentation and reporting skills, along with an attention to detail and the flexibility to work in an agile environment. The Contracts Manager will work closely with the wider operations team to deliver best-in-class service.
Key Responsibilities:
Be the lead contact for a range of clients for all works/projects and requests related to their site Assist with the development and maintenance of key client relations.
Working with the wider operations team, manage and route a pool of engineers across a number of jobs.
Development of contracts and service offerings for a range of clients.
Procurement and management of relevant plant, materials, and sub-contractors for works delivery.
Regular site visits to scope works/projects, monitor works progress, and ensure client expectations are met.
Ensuring that risk assessments and method statements are prepared and monitored as part of the company’s health and safety regulations.
Preparation of works reports, including both internal and external documents. Pricing and preparing tender submissions and service contracts. Creating new business opportunities and/or extension of services across existing clients.
Ensure progress update reports and operational planning meetings are carried out so all works and expectations are clear and delivered.
Liaising with the accounts department to ensure accurate and timely dispatch of invoicing on completion of works – checking and amending all invoicing prior to release.
Produce clear, accurate and defined scope of work instructions to sub-contractors to ensure accurate deliver within works timeframes.
Provide leadership and mentorship to technical staff, including apprentices.
Utilizing the companies CRM software – ensure all jobs on the system are clear, transparent and accurate.
Contracts Manager Person Specification
Essential :
* HNC/HND in Mechanical or Electrical Engineering
* Previous Experience in a client facing management role
* Experience in technical works reporting
* Experience of planning, organising and controlling individuals or teams in a workplace
* Analytical problem-solving skills in an engineering environment
* Strong leadership skills with the ability to influence and mentor
* IT literate: advanced use of Word, Excel and PowerPoint
* Awareness of commercial principles (productivity and profitability)
Desirable:
* Degree in Mechanical or Electrical Engineering - other relevant qualifications considered
* Professional qualification in contracts management or project management
* A broad understanding of many different types of commercial HVAC systems
Benefits Include:
* Company car
* Company pension
* Private medical insurance
* Competitive bonus scheme
We are looking for someone that has plant room knowledge pump / boilers / pipework systems so they can come up with solutions for the clients but also someone can that also do the office side of things on the computers, liaising with senior clients etc. This would possibly suit a senior engineer who is looking to step up into more of a Contracts Manager role