Job Description
Technical Services Trainer
Location: Warwick, UK
Role Overview
We are seeking a Technical Services Trainer to deliver high-quality technical training to customers, technicians, and internal teams. Reporting to the Technical Training Lead, you will play a key role in delivering engaging training programmes, maintaining training content, and supporting the ongoing development of the Delphi Academy curriculum.
This role combines hands-on technical expertise with strong training delivery skills and offers the opportunity to work with cutting-edge automotive technologies.
Key ResponsibilitiesTraining Delivery
* Deliver engaging technical training across areas such as diagnostics, EV/hybrid systems, ADAS, emissions, electronics, and chassis technologies
* Simplify complex technical concepts into practical, easy-to-understand training
* Adapt training style to suit different audience levels
* Maintain accurate training and attendance records
Curriculum Development
* Develop and update training materials, presentations, and course content
* Ensure content aligns with current industry standards, legislation, and product updates
* Use feedback to continuously improve training programmes
* Support development of new courses aligned with emerging technologies
Customer Engagement
* Act as a technical ambassador, delivering a high-quality learning experience
* Support learners before, during, and after training
* Participate in demonstrations, open days, and industry events
* Build relationships with customers, distributors, and partners
Operations & Planning
* Support the planning and scheduling of training sessions
* Ensure all equipment, tools, and workshop facilities are prepared and maintained
* Identify and resolve technical or equipment issues
* Contribute to improving training operations and delivery
Collaboration & Development
* Work closely with technical teams to ensure consistent messaging
* Support product launches with training input
* Stay up to date with new automotive technologies and industry trends
* Contribute to internal training and cross-functional projects
RequirementsEssential
* Proven experience delivering technical training within the automotive sector
* Strong knowledge of modern vehicle systems, diagnostics, and emerging technologies (EV, hybrid, ADAS)
* Excellent communication and presentation skills
* Experience developing training materials (classroom and/or e-learning)
* Hands-on experience with diagnostic tools and automotive equipment
* Strong organisational and planning skills
* High level of IT literacy, including familiarity with e-learning platforms
* Ability to engage effectively with a range of stakeholders
Desirable
* Experience within the automotive aftermarket
* Experience working in a global or matrix organisation
What We Offer
* Competitive salary and benefits package
* Career development and training opportunities
* Collaborative and inclusive working environment
* Opportunity to work with innovative technologies in a global company