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Estate services manager (ground maintenance)

Croydon
Service manager
Posted: 22h ago
Offer description

Neway International are seeking an Estate Services Manager (Ground Maintenance) to join our client based with Southern Housing. Location: Mosaic East, 4th Floor, 17 Addiscombe Road, Croydon, CR0 6SR Hours: 35 per week Work Pattern: Varies weekly according to business need About the Client Southern Housing is one of the UK’s largest housing providers, delivering safe, well‑maintained homes and high‑quality neighbourhood services. The Estate Services team plays a key role in ensuring estates, communal areas and grounds are clean, safe and well‑presented for residents across London and the South East. The Role The Estate Services Manager will oversee the delivery of grounds maintenance services across a defined portfolio, ensuring high standards of cleanliness, safety and environmental care. You will manage contractors and operatives, monitor performance, and ensure services are delivered efficiently, consistently and in line with organisational expectations. This role supports a vacant budgeted post and requires a confident, proactive manager with strong operational oversight. Key Responsibilities Manage day‑to‑day delivery of grounds maintenance services across allocated estates Oversee contractor performance, ensuring work meets required standards Conduct regular estate inspections and identify areas for improvement Ensure compliance with health and safety requirements across all activities Liaise with residents, internal teams and external partners to resolve issues Monitor budgets, resources and service delivery targets Support continuous improvement across Estate Services Provide clear reporting on performance, risks and service outcomes Ensure all work aligns with Southern Housing’s customer service standards Candidate Requirements Experience managing grounds maintenance or estate services operations Strong leadership and communication skills Ability to manage contractors and monitor performance effectively Knowledge of health and safety requirements within estate services Confident working across multiple sites with a flexible approach Strong organisational and problem‑solving abilities

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