Job Responsibilities PRESCRIPTION ADMINISTRATION To print off repeat medication requests from the surgery website at least twice daily. To collect repeat prescription requests from the email and task system. To liaise with patients and chemists regarding queries and requests and as part of any required projects, collaborations or investigations. To ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly. To ensure that patient queries on medication are highlighted to the relevant GP Respond to enquiries from patients, carers, secretaries, NHS administrators, Consultants or Medicines Management Teams in a courteous, timely and efficient manner and making precise records of the communications Provide an effective administration service as part of the Practice team to ensure the smooth and uninterrupted service of prescription support to clinicians Run analysis reports and gather data from a variety of sources for sae management of repeat prescriptions, co-ordinate medication reviews/changes and continuous improvement. Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives Maintain knowledge and stay up to date with Practices formulary and national restricted drugs list Work under direction from lead GP to make drugs inactive if they have never been issued, or have not been issued for the specified period of time. GENERAL ADMINISTRATION To have a thorough knowledge of all practice procedures Processing and distributing incoming and outgoing mail Filing and retrieving paperwork/correspondence, including filing to patient records Computer data entry, processing and recording information in accordance with practice procedures Providing clerical assistance to practice staff as required, including word/data processing, filing, photocopying, and scanning Cover sickness/annual leave in all non-clinical areas of the practice, work reasonable overtime when required, which may include weekend and evening work. MEDICAL RECORDS MANAGEMENT Read Coding information into the practice clinical system Filing and retrieving paperwork Extraction of necessary data from clinical correspondence and input into electronic patient Record. File copies of hospital referrals. File hospital letters. Scanning of letters and relevant correspondence into patients notes. Summarisation of patients notes when requested. Reviewing medical records and producing an accurate summary of the patients medical history. To assist in the production of information for clinical audits as requested by the GPs/Management team, including building and maintaining audits within the appropriate set timeframe. Processing new patient registrations and deductions Read coding the new patient information into the practice clinical system Process GP2GP task Liaise with PCSE as required