We're recruiting on behalf of a valued client in Glasgow for a Helpdesk Administrator role - a dynamic position that combines customer service and administrative support
Key Responsibilities:
Be the first point of contact for all visitors, contractors, and stakeholders
Manage visitor enquiries, escalating complex cases where necessary.
Issue paperwork such as roof access permits, swipe cards, and keys to authorised personnel.
Ensure all contractors are signed in/out and have completed the appropriate site induction.
Liaise between customers and maintenance teams to schedule access for works.
What We're Looking For:
Strong communication skills and a positive, professional attitude.
Ability to manage multiple tasks in a fast-paced environment.
High attention to detail.
Previous experience in a reception, helpdesk, or facilities admin role is preferred.
Key Skills Required:
MS Office
CAFM system (Desirable)
Proficient in record keeping
If you are interested in the role apply now.
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