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Overview
Reference: 439458
Salary: £11.44 per hour
Job Location: Northampton, Northamptonshire, East Midlands, United Kingdom
Job Type: Permanent
Posted: Friday, June 28, 2024
Customer Service Representative – Office Working
Inspired by their unique client base, our client is looking to expand their customer service team to continue providing top-quality, tailored customer experiences.
Employment Type: Full-time, temporary to permanent
Working Hours: Monday - Friday, 11 am - 8 pm, with alternate weekends
Responsibilities of a Customer Service Representative
* Build rapport with customers in a consultative manner
* Listen to customers' needs to provide positive and tailored solutions
* Demonstrate in-depth knowledge of the company's services and products to deliver exceptional customer service
* Communicate with customers and clients via live chat platforms
Key Skills and Experience
* Excellent customer service skills
* Great team player
* Six months contact centre experience (not essential)
* Strong communication skills
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