Position: Insurance Executive
Location: Kidlington (Hybrid working)
Salary: £35,000 per annum
Hours: 09:00 - 17:00 (Monday - Friday)
Experience: Insurance Broker, Account Handler, Commercial Insurance, Personal Lines, Renewals, Client Advisor, Customer Service, Policy Administration
The Opportunity
Thompson & Terry Recruitment are delighted to be working with our good friends who are a well-established and service-focused insurance broker based in Kidlington, to recruit a customer-centric Insurance Executive to join their small and friendly team.
As Insurance Executive, you will handle a mix of renewals and new enquiries, taking time to understand each client's individual needs and securing the right policy from their panel of trusted insurers, ensuring that you always prioritise giving expert advice and reliable coverage over the lowest price.
This is a rewarding, hands-on role at the heart of a business that builds long-term relationships through exceptional service, dealing primarily with commercial policies. The successful Insurance Executive will work closely with the MD and the team, providing tailored guidance to ensure clients have policies that truly deliver when it matters, focusing on quality outcomes.
Our client values a relaxed, easy-going approach in a supportive environment, making this ideal for an experienced professional seeking stability, work-life balance, and the chance to make a genuine difference through trusted advice.
If you enjoy building rapport, delivering straightforward expertise, and contributing to a business with a proven track record, this could be the perfect opportunity.
The Company
Thompson & Terry Recruitment are delighted to be working with a well-established, Kidlington-based broker who put advice and service first, helping clients secure policies that pay out reliably when needed.
While not chasing the cheapest deals, they excel in truly understanding their clients to ensure the right cover is in place; from commercial essentials like fleet, public liability, and professional indemnity to personal lines but also more complex/bespoke commercial combined policies.
Our client are proud of their outstanding year-over-year retention rates at 95%, and that almost all their clients come from referrals and recommendations, which they put down to their well-established team that prioritises quality over volume.
In exchange for your expertise, you will enjoy 25 days holiday, a flexible schedule with some WFH, and a genuinely easy-going culture without big targets or high pressure.
Requirements
* Varied insurance experience, covering both commercial (essential) and personal lines.
* Strong customer service focus, with the ability to understand client needs and secure optimal policies from insurer panels.
* Comfortable handling renewals, new clients, and a mix of commercial (combined, fleet, public liability, professional indemnity etc) and personal (home, car, travel) insurance.
* Easy-going and reliable team player, who has a small business mentality who is keen to work in a small, service-led environment.
* Excellent communication skills to build trust and provide clear, advice-driven guidance at all levels.
* Proficiency with insurance systems and processes, with a proactive approach to delivering consistent, high-quality outcomes.
Thompson & Terry Ltd, trading as Thompson & Terry Recruitment are an Abingdon-based recruitment agency specialising in placing candidates into roles across Oxfordshire and beyond.
We typically recruit for Office Administration Jobs, Sales Jobs, Marketing Jobs, Biotech Jobs, and Executive Search appointments.
No terminology used in this advert is intended to discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. We encourage applications from all suitably qualified individuals.
If you have any accessibility requirements or would like to discuss reasonable adjustments in the recruitment process, please let us know.
PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time