Job Description - Digital Product Manager - Fixed Term Contract (16802)
Product Manager – Post-Booking | easyJet holidays | Fixed Term Contract
We’re easyJet holidays, the UK’s fastest‑growing tour operator and we’re looking for a Product Manager to join our Digital team on a fixed‑term contract covering maternity leave. From day one, you’ll own the post‑booking digital experience for our customers, which is everything that happens after they’ve clicked 'book'.
Reporting into our Head of Digital Product, you will lead a small team of Product Owners, each with their own development squad, shaping a digital journey that keeps customers informed, empowered and excited about their upcoming holiday.
Responsibilities
* Own the end‑to‑end post‑booking product roadmap, from idea generation through to launch and beyond
* Lead and mentor a team of Product Owners, removing blockers and keeping delivery moving
* Track and report on KPIs including CSAT, call deflection and revenue, ensuring your team’s work has measurable commercial impact
* Act as the bridge between the Digital team and senior stakeholders, translating business requirements into clear, actionable priorities
* Draw on customer insights, analytics and usability testing to continuously improve the experience
* Support easyJet holidays agile ways of working across the business
Qualifications
* A strong background in digital product management, ideally within a customer‑facing, transactional environment
* Experience coaching and mentoring product owners or junior members of a product team
* Confidence with analytics tools (Google Analytics and ContentSquare in particular)
* A commercial mindset with a genuine passion for data‑led decision making
* Solid experience working within agile delivery teams
Benefits
On top of a competitive base salary, you’ll get access to our company‑wide bonus scheme, a 7% pension contribution, share options, life assurance and a flexible benefits package you can make your own. Oh, and heavily discounted flights, free easyJet Plus membership and annual holiday vouchers – because we think our people should actually get to enjoy the product they’re building.
The role is full‑time, based at our HQ near Luton Airport, with a hybrid model of two days in the office per week.
At easyJet holidays, we’re committed to building an inclusive team that reflects the diverse customers we serve. We welcome applications from all backgrounds. If you need any adjustments during the application process, please reach out to us at ma.recruitment@easyjet.com.
Business Area
Digital – easyJet holidays
Primary Location
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