Credit Controller
Location: NG10 Long Eaton (Hybrid – 2 days working from home, 3 days in the office)
Salary: £28,325 per annum
Hours: 37 hours per week
- Monday to Thursday: 8:30am – 5:00pm (1 hour lunch)
- Friday: 8:30am – 4:00pm (30 minute lunch)
We are seeking a motivated Credit Controller to join a Finance Shared Service Centre based in Long Eaton. Reporting to the Credit Control Team Leader, you will play a key role in maximising cash collections while maintaining strong customer relationships. A positive attitude and proactive approach will be central to your success in this role.
Key Responsibilities
- Take ownership of a designated customer ledger and actively follow up on overdue payments
- Build and maintain strong internal and external customer relationships to support efficient collections
- Accurately record customer queries and ensure they are resolved in a timely manner
- Assist with customer reporting and debt/payment analysis
- Support credit limit assessments in line with internal policies
- Provide support and cover for other team members when required
What We’re Looking For
- Previous credit control experience is advantageous, though full training will be provided
- Good working knowledge of Excel; experience with formulas and pivot tables is desirable
- Strong communication skills with a confident and professional telephone manner
- Ambitious, eager to learn and keen to develop within finance
- Good level of numeracy and literacy
What’s in It for You
- 25 days annual leave plus bank holidays
- Option to purchase additional annual leave
- Salary sacrifice pension scheme (auto-enrolment after 3 months: 5% employee / 3% employer contribution)
- Annual bonus scheme
- Life assurance (3x salary from day one)
- Share save scheme
- Eye care vouchers
- Recommend a Friend scheme
- Strong commitment to learning and development, with structured internal and external training
- Potential study support for CICM qualification
- Free tool hire
- Free onsite parking
- Cycle to Work scheme
- Flu vaccinations
- Employee Assistance Programme
- Long service recognition scheme
- Wide range of employee discounts across major brands
- Discounts on technology products, mobile contracts and gym memberships
- Discounted healthcare cash plan
- 24/7 accident helpline
