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Account manager (north america west coast)

Manchester
PHMG
Account manager
Posted: 15 September
Offer description

Overview

PHMG Greater Manchester, United Kingdom

Office location: Old Trafford, Manchester, M16 0PQ

Working hours: 4-day week (rotating Monday - Friday 4pm - 1am)

Reports to: Client Services Manager

Location: Manchester, England, United Kingdom


About PHMG

At PHMG, our drive to innovate fuels everything we do – our culture, our work, and our mission. Since 1998, we have offered fresh approaches to audio branding, blending creativity, technology, and results. We serve over 37,000 clients across 50+ countries, including Coca-Cola, Samsung, Adidas, and Audi, and support SMEs with world-class audio branding solutions. Our global team of over 800 colleagues collaborates across six offices, united by a passion for innovation and excellence. Joining PHMG means becoming part of a diverse, creative workplace that values growth and professional development.


Responsibilities

* Manage day-to-day relationships for 400-500 accounts, across long-standing and new clients, coordinating with creatives to deliver top-quality productions.
* Provide proactive consulting on clients’ ongoing marketing needs and offer exceptional creative, technical, and commercial support.
* Build strong relationships with decision makers, actively listening to understand business plans and marketing objectives, and present innovative solutions.
* Collaborate across teams to deliver productions and audio projects to exemplary standards with top-tier communication and project management.
* Maintain a constant pipeline of potential new business opportunities and identify commercial opportunities within the client base.
* Monitor client health and key metrics, spotting trends and planning ahead to avoid end-of-month surprises.
* Seek guidance and development opportunities from peers and the wider network.


Measures of success

* Experience in a B2B Account Management, Business Development, or Sales role.
* Ability to identify opportunities to increase revenue within the account base.
* Highly organized with the ability to manage a high-volume account base.
* Excellent written and verbal communication skills.


What you’ll get in return

* Free PureGym membership after 3 months served
* Cycle to work scheme
* 23 days annual leave plus bank holidays, increasing with length of service
* Additional half-day off for birthday
* Enhanced maternity, paternity and adoption leave
* Two volunteer days per year for a charity of your choice
* Life insurance and critical illness cover
* All-expenses-paid company events in sought-after venues
* Company sports teams
* On-site barber and beautician
* Car valet service
* Career development directly linked to performance
* Fundraising initiatives for PHMG Foundation
* Dedicated Employee Assistance Programme


General

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Technology, Information and Internet

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