Description We have an excellent opportunity for a Support & Communication Engineer, based out of our Stanford le Hope office. This role supports the UK Head of IT in managing and maintaining the critical CCTV, Access Control, and Radio Communication systems that are essential to the safety, security, and operational efficiency of DP World UK Terminals. The Support & Communication Engineer will be primarily responsible for ensuring the availability, reliability, and compliance of all related infrastructure, including surveillance cameras, access panels, radios, repeaters, and control systems. This role ensures uninterrupted operations and alignment with regulatory and security standards. In addition to primary responsibilities, the Engineer will also support system upgrades, vendor management, and incident response, while contributing to the continuous improvement of infrastructure and compliance with GDPR and IT security policies. Location: Stanford le Hope Hours: Full-time, 37.5 hours per week (Mon–Fri) How you will contribute Manage, maintain, and troubleshoot CCTV systems including cameras, NVRs, and video management software. Oversee and administer Access Control systems, managing user access, policies, and badge permissions. Ensure 24/7 availability of all critical surveillance and access equipment across the facility. Commission new CCTV, access, and radio equipment including installation, configuration, testing, and go-live validation. Maintain accurate system documentation, floor plans, and change records. Respond to and resolve faults or service failures, escalating to vendors when necessary. Track and report performance against Maintenance & Support (M&S) KPIs. Manage spare hardware inventory to ensure quick system recovery. Lead communication with vendors for maintenance, repairs, upgrades, and compliance audits. Ensure all systems comply with GDPR, health & safety, and IT security policies. Continuously assess system improvement opportunities and lead upgrade projects when needed. Manage vendor performance and enforce service contracts. What You Will Bring Degree or equivalent qualification in IT, Electronics, or Security Systems Engineering. Experience with CCTV systems (e.g., Milestone, Axis), Access Control (e.g., Lenel, Genetec), and Radio Communication systems. Strong technical understanding of networked security systems, fault diagnostics, and system commissioning. Proven ability to manage third-party vendors and enforce service contracts. Excellent problem-solving, documentation, and communication skills. Ability to handle critical incidents calmly and effectively. Knowledge of GDPR, physical security policies, and IT safety protocols. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. We're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. LI-ME1