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Service quality specialist (posw)

Swindon
Dick Lovett
Quality specialist
Posted: 24 November
Offer description

About the Role

Porsche Centre Swindon are looking for a Service Quality Specialist to join our team and take ownership of quality control in the workshop. In this role you will be working closely with the workshop team to ensure that our customers are receiving a “right first time” service.

This role would suit an experienced Vehicle Technician who is looking to make their next move in the automotive industry and wants a new challenge.

We will also consider applications from candidates who have a strong Automotive Service background, for example an established Senior Service Advisor or Team Leader with robust Warranty experience and the confidence to support the workshop team to improve efficiency and productive.

Alternatively, if you have an in-depth understanding of quality control specifically in automotive vehicles, we would like to hear from you.



Job Opportunity

* Quality Control of vehicles
* Warranty admissions
* Adhering to Porsche regulations
* Interacting with customers

An important part of this role includes overseeing Warranty admissions and ensuring they meet Porsche regulations, so a clear understanding of motor industry practices is essential.



Essential Skills

* NVQ Level 3 or equivalent experience in the motor industry is preferred
* Vehicle quality control experience would be very beneficial
* Knowledge of warranty procedures and workshop systems is essential
* Experience in an official manufacture would be beneficial
* Full UK Driving Licence

We are looking for someone personable, with fantastic communication skills and the ability to drive a team forward. You should strive for operational excellence, be well organised and be able to demonstrate a strong attention to detail.

Our customers are as passionate about the Porsche brand as we are, so if you have the experience and enthusiasm to take on a new challenge we are looking for, we would be interested to hear from you.

We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.



Benefits

* Bonus scheme
* Private Medical Insurance
* Health cash plan – Claim back medical costs
* Rewards platform – Gym & high street discounts
* 25 Days Holiday (plus Bank Holidays)
* Contributory Pension Scheme
* Regular Pay Reviews
* Life Assurance
* Servicing, Parts and Accessories Discounts
* Employee Assistance Programme
* Staff Referral Scheme
* Learning and Development
* Enhanced Family Leave
* Volunteering Opportunities
* Onsite Parking

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