Based in Hampton. Full time office-based role Salary: £25, 000- £29, 000 per annum plus bonus and benefits 37.5 hours week - currently working between the hours of 8.00am 5.30pm Free parking! We are currently recruiting for an Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience. Key Responsibilities: - To provide support to Account Manager in maintaining and developing existing client relationships through proactive management To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales Produce new vehicle orders Progress orders advising clients of any change Generate and issue new vehicle contracts and monitor return Arrange new vehicle deliveries / vehicle collections Arrange vehicle re-allocations where required To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary To manage and/or generate monthly customer invoicing and recharges To generate and authorise external supplier orders To produce regular and ad-hoc client reports within defined time-scales To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary To maintain a professional attitude, building and maintaining relationships with internal and external customer To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales To deal with any concerns or issues that may arise, implementing preventative improvements To undertake and complete development solutions as deemed necessary and as required in the performance of the role Person Specification: - Account Management or sales administration experience from within the motor or automotive industry. Customer service background/experience High levels of proficiency in Microsoft Office Ability to produce accurate work to tight deadlines under pressure with excellent time management skills Excellent written and verbal communication skills Excellent administration skills High level of Customer Care and quality service Problem solving ability Strong team player with strong negotiation skills Data/Information Analysis skills Positive, flexible outlook Full Driving Licence desirable Degree educated or equivalent desirable