Social network you want to login/join with:
One Stop - Customer Service Assistant, Thrapston
Client:
One Stop
Location:
Thrapston, United Kingdom
Job Category:
Other
EU work permit required: Yes
Job Reference:
89e1b408db00
Job Views:
50
Posted:
24.06.2025
Expiry Date:
08.08.2025
Job Description:
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the store's daily operations by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will constantly seek ways to improve service through on-the-job coaching and feedback.
You will ensure the store remains a safe place to work and shop.
You will be Responsible For:
* Serving customers with passion and pride, providing natural and excellent service.
* Encouraging customer feedback through the ‘have your say’ survey.
* Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs.
* Applying training to ensure safety at work.
* Participating in seasonal, community, and charity events to create an inclusive atmosphere.
* Understanding store performance and your role in delivering profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately for payroll purposes.
* Following security procedures and wearing safety equipment to keep everyone safe.
* Following the think 25 policy when serving age-restricted products.
* Responding promptly to assistance calls or interventions on self-service checkouts and explaining actions to customers.
* Maintaining a clean, tidy, and organized store environment.
* Potentially running shifts in the absence of managers.
* Following training to ensure safety and legal compliance.
* If applicable, managing daily operations of the Post Office, including passing necessary background checks.
Flexible Working:
We support flexible working arrangements. Discuss your needs during the application process.
Core Purpose:
Serving our customers, communities, and planet better every day.
Values:
* Customers are at the heart of everything we do
* We treat each other with respect
* We work as one team
* We make things easier
About Us:
One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, lottery, bill payments, and vending solutions. We are a subsidiary of Tesco, with stores throughout England and Wales.
Please Note:
Applicants must be above the school leaver’s age in their country. Benefits include discounts, insurance, savings schemes, and flexible working options.
#J-18808-Ljbffr