Security Operations Manager
Posted date: 2026-05-28T00:00:00
Location: Watford, Hertfordshire, UK, WD17 2
Employer: Apply4U
Closing date: 2026-06-25T13:39:14.717
This role is based at our Welwyn Garden City office, 3 days per week onsite.
Overview
As our Security Operations Centre (SOC) Manager, you will play a pivotal role in protecting PayPoint\'s enterprise, retail, digital and cloud platforms. This is a hands on leadership role where strategic ownership meets operational delivery. You\'ll lead and mature our internal SOC capability, ensuring threats are detected early, incidents are handled decisively, and our security operations continue to evolve in a fast moving threat landscape. Working closely with colleagues across Security, Technology, Risk, Compliance and the wider business, you\'ll act as a senior escalation point during high severity incidents while also shaping the future of our SOC through improved tooling, automation and detection capabilities. You\'ll champion a proactive, high performing security culture and ensure PayPoint remains resilient in a highly available and regulated environment.
Responsibilities
* Lead and mature the internal Security Operations Centre (SOC) capability.
* Ensure threats are detected early and incidents are handled decisively.
* Collaborate with Security, Technology, Risk, Compliance and the wider business to support security operations.
* Serve as a senior escalation point during high severity incidents.
* Shape the future of the SOC through improved tooling, automation and detection capabilities.
* Champion a proactive, high performing security culture and maintain resilience in a regulated environment.
Qualifications
* 2+ years\' experience in a SOC Manager, SOC Lead or equivalent senior security operations role.
* Strong technical background in threat detection, monitoring and incident response.
* Proven experience leading and developing security operations teams.
* Hands on experience with SIEM, EDR/XDR, SOAR and cloud security monitoring tools.
* Experience overseeing 24/7 monitoring, alert triage, investigations and incident coordination.
* Ability to act as a senior escalation point during complex or high severity incidents.
* Excellent communication skills, with the ability to engage both technical and non technical stakeholders.
* Calm, decisive and effective under pressure during live security incidents.
* Nice to have: Strong experience in Azure environments; industry certifications such as CISSP, CISM or equivalent; cloud security certifications (e.g. CCSP, AWS Security Specialty, Azure Security Engineer); experience in regulated or payment focused environments; experience building, scaling or maturing an internal SOC capability; familiarity with MITRE ATT&CK; experience driving SOC automation, orchestration and detection engineering improvements.
Benefits
* Holiday purchase scheme, with 25 days holiday plus bank holidays as standard
* On-site gym at our office (Free), and nationwide corporate rate gym membership
* Online benefits portal with deals and discounts
* Contributory company pension scheme
* Progression and Development
* Private medical insurance
* Electric Car Scheme
* Life assurance of 3 x annual gross salary, with option to purchase additional cover
* Discounted benefits including critical illness cover, Cycle2Work, dental insurance and TasteCard
* Love2shop Everyday Benefits Card
As a disability-confident committed company, we have a passion for championing equality. We welcome all colleagues into a work environment where success is attainable for everyone, regardless of disability, age, race, religion, gender identity, or sexual orientation. We are committed to ensuring that everyone has equal access to growth and opportunities in our workplace.
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