The Role We currently have an amazing opportunity to join the team as Housekeeping Supervisor and to assist the Head Housekeeper in the day to day operations of the Housekeeping Department The ideal candidate would possess outstanding communication and organisation skills and have the ability to prioritise tasks. At least one year's experience in a similar position is preferred We are looking for someone who is passionate about hospitality, that is reliable and willing to learn as part of this growing team. Requirements of the Role All cleaning activities are carried out with minimum inconvenience to the hotel guests. Ensure all cleaning in the designated areas is carried out to the Company standards. Be able to deal with any reasonable requests from guests in a professional manner. Ensure all maintenance issues are reported immediately following the correct procedure. May be required for Evening Turndown duties Control of Hotel Linen Bailiffgate Hotel: A timeless retreat in Alnwick, Bailiffgate Hotel combines luxury and authenticity, offering an escape where guests can unwind and immerse themselves in the beauty, history and heritage of Northumberland The hotel's site, opposite the Barbican entrance to Alnwick Castle, has a fascinating history and was acquired by the first Duke of Northumberland in 1780 Bailiffgate has served as a commissioner's residence, a school and now, it is being transformed into a luxurious 48-room hotel with a bar and the Motte & Bailey Restaurant What's in it for you?: At Bailiffgate Hotel, our people are our biggest asset. We focus on engagement and individual developement, working with natural strenghts and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters Benefits for working at Bailiffgate Hotel: Company Pension Scheme Preferential Accommodation Rates for Bespoke Hotels Staff and Family/Friends Rates at the Bailiffgate Hotel 10% discount on Food at Alnwick Castle Golf Club Discount on F&B at the Bailiffgate Hotel Staff Uniform provided Seasonal Passes to Alnwick Castle Share of Service Charges monthly