Allure Aesthetics are looking for an enthusiastic apprentice with a passion for customer service to join their Rochdale salon!
This is an exciting opportunity to start a career in customer service, gaining hands-on industry experience under the guidance of trained professionals.
The successful candidate will be flexible, dedicated, and have a genuine interest in beauty and customer service.
What does the role involve?
- Answering phone calls professionally, and assisting with inquiries or bookings.
- Greeting clients face to face, and ensuring they feel welcomed into the salon.
- Helping customers complete consultation forms accurately.
- Calling and confirming client appointments to reduce no-shows.
- Respond to emails and text messages on the salon's mobile phone.
- Supporting with social media and content creation.
What are the benefits?
- Up to 30% discounts across high street retail stores as part of the apprenticeship.
- 24/7 access to external health and wellbeing support online or via the phone.
- The opportunity to learn directly from industry professionals to enhance your career.
What's involved as part of the apprenticeship?
- You will be assigned an expert Lifetime Training coach to support you throughout your apprenticeship journey, with regular face to face and virtual catch ups every 4-6 weeks.
- You will work towards your Customer Service Practitioner Level 2 apprenticeship qualification over the course of 12-18 months.
- A hands-on approach to learning and structured training plan delivered at your place of work without the expectation to attend college.
- Dedicated time each week to focus on your learning.
The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.
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