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Locations: Leeds, Liverpool, Manchester, Newcastle‑Upon‑Tyne, Stratford, Telford, Worthing.
Note: Due to workforce controls, Leeds, Newcastle, and Stratford are available only to existing HMRC staff.
About the Job
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HMRC is recruiting two Lead Technical Architects to join the Technical Architecture Team within the Chief Digital Product Office (CDPO) which is part of the Chief Digital and Information Officer Group (CDIO). Both are lead roles with accountability for technology strategy and roadmap for products used within the Response, Exceptions & Analytics pillar of CDPO, while influencing and overseeing implementations of these technologies outside that pillar.
Job Description
This role involves driving initiatives to stabilise the many Product Services and Architecture within CCG, ensuring compliance and governance from the Product Teams and Suppliers.
Responsibilities
* Create high‑level solution designs, service designs, and technical roadmaps underpinning HMRC’s IT architecture and supporting HMRC’s IT strategy.
* Provide technical governance for new or updated solutions utilizing the existing Group platforms, introducing new services or removing end‑of‑life services.
* Deliver technical consultancy throughout the service lifecycle from project to service delivery.
* Manage requirements and work with HMRC business areas to ensure requirements are fed into the technology roadmaps.
Person Specification
* Credible, influential, and a team player with a proven track record in delivering customer‑focused technology change.
* Self‑motivated, a confident communicator with excellent interpersonal skills.
* Committed to continuous improvement in both personal and team performance.
Essential Criteria
* Leadership skills.
* A broad IT Infrastructure background, working at large enterprise scale.
* Technical architecture experience working with at least two of the following:
o AWS
o Opentext Documentum
o Pega Platform
* Proven experience of providing internal consultancy on potential uses and appropriateness of infrastructure technologies and driving benefits from these technologies.
* An understanding of large‑scale infrastructure technologies including but not limited to:
o Software Delivery
o Hybrid Cloud Computing
o Adoption of Platform‑as‑a‑Service (PaaS) and Software‑as‑a‑Service (SaaS) solutions
o Infrastructure Security Controls
* The ability to work with limited direction in challenging and unpredictable environments, playing a key role in influencing strategic decision making and understanding strategic consequences of IT decisions.
* A focused approach on strategic alignment of technical design and architecture to meet business growth and direction.
Desirable Criteria
* Evidence of leading initiatives that would enhance the resilience of or migrate one or more of HMRC's case and content management services.
* Demonstrated expertise and hands‑on experience with OpenText, Pega, AWS, and other hyperscaler technologies.
* Delivered archiving and decommissioning of services and infrastructure to achieve operational savings.
* Utilised Confluence, Jira, and ServiceNow for collaboration and service management.
* Applied knowledge of Case and Content Management.
* Knowledge and experience of the HMRC IT estate.
* Experience working in an agile environment, with familiarity in agile methodologies such as DevOps, TDD, Scrum, and Kanban.
* Technical certification to the level of:
o Pega Certified Lead Solution Architect
o Open Text Certified Documentum Administrator or Developer
o AWS Certified Solutions Architect – Associate or Professional
* Aiming to achieve professional IT qualifications such as TOGAF or CITP within the first 12 months of employment.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
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