Job Overview
We are seeking a motivated and enthusiastic Sales Assistant to join our dynamic team. The ideal candidate will play a crucial role in enhancing customer satisfaction by providing exceptional service and support. This position requires a proactive individual who can effectively engage with customers, assist with their needs, and contribute to the overall success of our sales objectives.
Responsibilities
* Greet customers warmly and assist them in finding products that meet their needs.
* Maintain an organised and visually appealing sales floor through effective merchandising strategies.
* Handle customer inquiries via phone and in-person with professionalism and excellent phone etiquette.
* Process transactions accurately while utilising basic math skills for handling cash and card payments.
* Upsell products to enhance customer experience and drive sales growth.
* Keep track of inventory levels and assist with stock replenishment as needed.
* Collaborate with team members to achieve sales targets and maintain a positive work environment.
* Provide feedback on customer preferences and trends to help improve product offerings.
Skills
* Strong communication skills, both verbal and written, to effectively interact with customers and colleagues.
* Bilingual or multilingual abilities, particularly in English and Spanish, are highly desirable for engaging a diverse customer base.
* Excellent organisational skills to manage tasks efficiently in a fast-paced retail environment.
* Time management skills to prioritise tasks effectively while ensuring high-quality service delivery.
* Experience in merchandising is an advantage, enabling the candidate to create appealing product displays.
* A keen interest in sales with the ability to upsell products confidently, enhancing customer satisfaction. Join us as a Sales Assistant, where your contributions will be valued, and your career can flourish within our vibrant company culture
Job Types: Full-time, Part-time
Pay: £12.50-£13.00 per hour
Expected hours: 20 – 40 per week
Language:
* Hindi (preferred)
* Urdu (preferred)
* Punjabi (preferred)
* Konkani (preferred)
Work Location: In person