Your new company Hays are proud to be working exclusively with a thriving and growing organisation based in North Wolverhampton. Due to ongoing success, they are now looking to recruit a personable and motivated Credit Controller to join their welcoming and supportive finance team. Your new role As part of a collaborative credit control function, you will take ownership of a section of the sales ledger, ensuring accounts are managed proactively and efficiently. Your responsibilities will include: Maintaining and managing customer accounts, ensuring timely collection of outstanding balances Investigating and resolving payment discrepancies, including unallocated cash Liaising with Local Authorities to address queries and obtain required documentation Handling incoming and outgoing calls with customers, including taking payments when needed Working towards daily targets and deadlines to support overall team performance Processing and allocating payments within the accounting system Ensuring all internal processes and controls are followed consistently Supporting wider credit control initiatives and contributing to ad-hoc projects Collaborating closely with invoicing and sales ledger teams to resolve queries and maintain accuracy Effectively organising your workload to meet competing priorities and deadlines What you'll need to succeed Previous experience within credit control or a customer-focused environment Strong org...