Overview
Can you maintain large accounts, workloads and genuinely build human relationships? This role is based in Doncaster.
We want to ensure we get the right fit for our client — if you cannot uphold and nurture client relationships whilst being commercially alert, we want to hear from you.
Responsibilities
* Serve as the main point of contact for clients, providing excellent customer service and addressing their enquiries and concerns
* Maintain client records and ensure accurate and up-to-date information
* Coordinate client appointments and meetings, including scheduling and sending reminders
* Assist with data entry tasks, ensuring accuracy and completeness of information
* Perform general administrative duties such as filing, scanning, and organising documents
* Utilise computerised systems and software to manage client information and generate reports
* Handle phone calls professionally, using proper phone etiquette at all times
Experience
* Front facing B2B or B2C Experience
* Proficient in data entry and computer skills, including knowledge of Microsoft Office (Excel and Word)
* Strong organizational skills with the ability to prioritise tasks and meet deadlines
* Excellent attention to detail and accuracy in handling client information
* Effective communication skills, both written and verbal
* Ability to work independently as well as collaboratively in a team environment
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