LWMTS is a forward-thinking company wholly owned by Lichfield District Council. We are ambitious, innovative and driven to deliver high-quality services that support our communities and long-term growth objectives. We believe in investing in great people to build strong foundations for the future.
Our Planning and Project Team are now recruiting a Lettings Manager to join our busy, hands-on property team. This is an exciting opportunity to take ownership of the Council’s commercial lettings portfolio, including office accommodation, social housing and temporary accommodation properties.
If you enjoy working in a fast-paced, operational environment and want to make a real impact, this role offers both responsibility and variety.
Key Responsibilities
Property & Tenancy Management
* Lead the management of the Council’s commercial and housing lettings portfolio.
* Act as the primary point of contact for tenant liaison and issue resolution.
* Build positive relationships with tenants and stakeholders.
Void Management
* Develop and implement strategies to minimise void periods.
* Monitor performance, analyse trends and recommend improvements.
* Coordinate marketing of available properties in partnership with LDC Housing
Financial & Compliance
* Monitor rental income, arrears and debt recovery processes.
* Manage lettings budgets and deliver income targets.
* Ensure compliance with health & safety, data protection, and housing legislation.
Performance Reporting
* Produce monthly KPI reports covering occupancy, void turnaround, arrears, and satisfaction.
* Use data insights to drive continuous service improvement.
Portfolio Growth
* Source, assess and support the acquisition of new properties as funding allows.
* Undertake market research and financial appraisals.
* Oversee the operational integration of new properties into the portfolio.
Collaboration
* Work closely with LWMTS and LDC colleagues across Housing, Property Services and Finance
* Engage with external partners to ensure seamless service delivery.
Skills & Experience
Essential
* Proven experience in commercial lettings and/or social housing management
* Strong understanding of property law, tenancy agreements, and housing regulations
* Excellent communication and negotiation skills
* Ability to manage budgets and deliver income targets.
* Strong organisational and prioritisation skills
* Confident in data management, reporting and performance monitoring.
Personal Attributes
* Proactive, solution-focused and committed to continuous improvement.
* Strong team player who collaborates and shares knowledge
* Calm under pressure with the ability to manage competing priorities.
* Customer-focused with a professional, empathetic approach
* Flexible approach to working hours, including occasional out-of-hours activity.
* Full UK driving licence.
If you’re an experienced property professional looking for your next challenge, we’d love to hear from you. Please submit your CV or request further information via: helen.mckenzie@lwmts.co.uk
If you require any reasonable adjustments during the recruitment process, please contact us using the same email address.
We reserve the right to close this vacancy early if a high volume of applications is received. Due to application volumes, only shortlisted candidates will be contacted.
We look forward to hearing from you.