Were representing a leading organisation looking for a Product Solutions Technician to join their team and play a key role in delivering technical excellence across projects. In this position, youll ensure devices and systems are configured correctly to meet customer requirements, while providing first-line technical support and troubleshooting for both hardware and software. Youll work closely with engineers and project teams to guarantee robust, reliable solutions. What youll be doing: Build, configure, and test media and SOC players. Deliver first-line technical support with AV/IT expertise. Manage and schedule content using CMS platforms. Maintain asset registers for digital hardware. Monitor and respond to support tickets promptly. Support on-site engineers and assist across the business when needed. Communicate effectively with clients and suppliers. Participate in thorough testing to ensure solutions meet standards. What were looking for: Technology-related technical qualification. Strong IT skills and proficiency in MS Office Suite. Excellent problem-solving and organisational abilities. Ability to work independently and as part of a team. Customer-focused approach with strong communication skills. This is a fantastic opportunity for someone who enjoys hands-on technical work and thrives in a fast-paced environment. Apply Now or reach out to Ellie at Orion Electrotech INDKA