Overview
NHSGGC is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across clinical and non-clinical professions. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The role: To deliver and maintain a comprehensive integrated information, technology and record management strategy in order to ensure that the right information is provided in the right place at the right time, to support highest possible levels of diagnosis, treatment and care of patients and clients, to support continuous improvement of the health of the populations we serve and to achieve more effective integration between Health and the care services of our Local Authority partners.
Note: Band 2 roles are not eligible for sponsorship under the Skilled Worker visa or Health and Care Worker visa routes. For Band 3 roles, only posts of 32 hours per week or more may meet eligibility. NHSGGC cannot provide a Certificate of Sponsorship (CoS) for roles that do not meet these criteria, and applications requiring sponsorship will not be considered.
Duration, Location, and Working Pattern
Contract: Permanent, Part-time
Base location: Inverclyde Royal Hospital
Post 1: 15 hours per week; Shift: Sat & Sun 08:30-17:00
Post 2: 12 hours per week; Shift: Sat & Sun 17:00-23:00
Applicants should advise their preference when applying (either 15 hours or 12 hours post).
Key Responsibilities
* To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff.
* Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
* To work to support effective clinical care by providing efficient administrative, clerical and receptionist services.
* To maintain electronic and paper-based patient records systems providing confidential, accurate and up-to-date information.
* To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
Knowledge, Training, Qualifications and/or Experience
* National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
* General administration and office experience/previous clerical experience desirable.
* Computer literate with good keyboard skills.
* Previous reception experience desirable.
* Prior experience of using a Patient Management System would be desirable; however, training will be provided.
What we offer
We offer a wide range of supportive policies designed to enhance your employee journey, including an Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
Benefits for NHS Scotland employees
* A minimum of 27 days annual leave, increasing with length of service, plus public holidays
* Membership of the NHS Pension Scheme, including life insurance benefits
* Salary Sacrifice Car Benefit Scheme
* Development opportunities including study bursaries, e-learning and classroom-based courses
* Enhanced pay for working public holidays
* NHS discounts on a wide range of goods and services
* Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
Informal discussion: Contact Michelle Campbell, Health Records Supervisor - Michelle.Campbell12@nhs.scot - 01475 525362
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates (link provided in portal)
This post may close early due to the volume of response. Please submit your application form as soon as possible. We will not be able to provide shortlisting feedback due to high volumes of applications.
Important: From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time hours will be pro-rated with a corresponding increase in hourly rate to maintain overall pay.
NHS Greater Glasgow and Clyde recognises the importance of work-life balance and offers flexible working options where service needs allow. Flexible working will be discussed during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC is committed to being a Forces Friendly Employer. We welcome applications from the Armed Forces Community and recognise military skills, experience and qualifications throughout recruitment.
For application portal or log-in issues, please contact the Jobtrain Support Hub.
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