Hours - 21 per week
Location - Telford and home based
Interviews - Wednesday 29th October - Roy Fletcher Centre - 12 - 17 Cross Hill, Shrewsbury, SY11JE
As a Dementia Adviser, you will have an enormously rewarding opportunity to provide support, information, and guidance to people living with dementia; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs. You will work closely with the Telford Dementia Assessment Service to offer support to people following a new dementia diagnosis through to residential care or end of life. In this role within South East Telford Primary Care Network, you will offer support to your clients by phone, letter, email, virtually or in person home visits within the Telford Area. You will also assist service users to access other services and community activities, by providing signposting and referrals.
About you
Join us in making a real difference in the lives of people living with dementia and their carers. This is a wonderful opportunity to offer meaningful support and guidance, helping individuals stay independent and feel more in control of their lives. We believe in a person-centred approach - tailoring our support to each person's unique needs, goals and aspirations. Whether it's in someone's home or out in the community, we are there to provide the right information, guidance, and encouragement step of the way.
Your role will include:
• Being a named, trusted contact for people with dementia, helping to offer and deliver post personalised support.
• Facilitating established dementia drop in's and supporting local peer groups and community networks, whilst looking out for new opportunities.
• Keeping in touch with individuals, from diagnosis through to residential care or end of life.
• Supporting local peer groups and community networks.
• Managing your own caseload and referring people back to health professionals when required.
What you'll need:
• Ability to communicate with a wide range of people, adapting your approach to ensure understanding. Also to speak publicly at events about dementia, delivering information and signposting people to further resources and network
• Strong IT skills for keeping detailed and confidential records on our database and using Teams / Zoom
• Ability to support people with additional support needs to maintain their independence, improve their sense of well-being, and help them take more control of their lives.
• To be conscious to reach out to our many forms of support when dealing with emotional and difficult topics.
• The means to travel around Telford to face to face meetings with people you support and to local events.
About Alzheimer's Society - Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging - We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process - During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer's Society Talent Acquisition Team via for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart.
We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.