Head of Digital
Location: Hybrid (London-based, 2 days per week in office)
Contract: Full time
Salary: £55,£60, (depending on experience)
A well-established international charity is seeking an experienced Head of Digital to lead its digital strategy and transformation at a pivotal moment of growth.
This organisation works globally with governments, civil society and communities to improve outcomes for vulnerable children and families. With an ambitious long-term vision and strong evidence-led approach, it is investing in digital to increase impact, engagement and income.
The Role
As Head of Digital, you will define and deliver an organisation-wide digital strategy that supports brand engagement, fundraising and advocacy. Acting as the senior digital specialist, you will influence leaders across communications, fundraising and operations, and ensure digital best practice is embedded throughout the organisation.
You will oversee digital communications, supporter journeys, digital fundraising, data and insight, and the ongoing development of the organisations digital ecosystem.
Key Responsibilities
1. Develop and lead a forward-looking digital strategy aligned to organisational objectives
2. Act as a trusted adviser to senior leaders on digital innovation, emerging technologies and opportunities
3. Oversee website performance, UX, SEO, accessibility and security
4. Lead multi-channel digital content and social media strategy
5. Drive digital fundraising growth through performance marketing, email, automation and optimisation
6. Design and improve supporter journeys to increase engagement, retention and lifetime value
7. Lead paid media strategy across social, search and display
8. Establish robust digital governance, compliance and data protection standards
9. Build a strong culture of insight, testing and continuous improvement through analytics
10. Manage external digital agencies and suppliers
11. Line-manage and develop a small in-house digital and creative team
12. Build digital confidence and capability across the wider organisation
About You
You will be a strategic and collaborative digital leader with a strong track record of delivering results in a mission-driven environment.
Essential experience and skills:
13. Significant experience leading digital strategy, marketing or transformation
14. Strong technical understanding of web platforms, CRM systems, analytics and digital advertising
15. Proven success in driving digital income growth and high-performing supporter journeys
16. Excellent communication and influencing skills, including with senior stakeholders
17. Experience leading digital change across complex organisations
Desirable:
18. Experience working in international or multi-market contexts
19. Familiarity with AI-driven marketing and emerging technologies
20. Experience managing creative or multidisciplinary digital teams
Values & Culture
The organisation is committed to accessibility, inclusion and ethical digital practice. Safeguarding, equality, diversity and respect are central to how it works, and all staff are expected to uphold these principles.
Benefits
Youll join a values-driven organisation with a supportive culture, strong commitment to learning and development, and a competitive benefits package.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.