An exciting opportunity to join the warm and welcoming team at Qutis Advanced Skin Clinics, a premium medical aesthetic clinic
Qutis is a friendly, privately-owned, nurse-led clinic with over 25 years of excellence, dedicated to delivering an exceptional, patient-centered experience. We are seeking an enthusiastic and professional Front of House Receptionist with hospitality experience to join our clinic in the centre of Thame. The ideal candidate will bring a vibrant, positive personality, capable of creating a warm and premium experience for our patients, ensuring they feel valued and cared for from the moment they walk in.
Key Responsibilities:
* Greet patients with warmth and professionalism, providing a premium front-of-house experience.
* Manage patient appointments and the daily operations of the clinic using our Zenoti software booking system(full training provided).
* Handle phone calls, patient inquiries, and provide skincare and treatment support with enthusiasm and care.
* Oversee stock levels, daily takings, and till reconciliation with diligence.
* Organize treatment rooms and staff diaries efficiently to ensure smooth clinic operations.
* Maintain a clean, tidy, and welcoming clinic environment through general housekeeping duties.
Role Details:
* Part-time, Permanent: 4 days per week (Tuesday - Friday + 2 Saturdays Per Month), approximately 8 hours per day.
* Work Location: In person at our 57 North St,Thame clinic.
Qualifications and Skills:
* Essential:
* Proven hospitality experience (e.g., hotels, restaurants, or premium customer-facing roles), showcasing an ability to deliver exceptional customer service.
* A warm, enthusiastic, and positive personality with a passion for creating memorable patient experiences.
* Fluent, clear English and excellent communication skills to engage confidently with patients.
* Strong IT skills, including experience with Google Business Suite or equivalent.
* Diligent, organised, and proactive with a professional demeanor suited to a premium medical aesthetic clinic.
* Preferred:
* A/AS-level or equivalent qualifications.
* Previous administrative or customer-facing experience in a healthcare, wellness, or aesthetic setting.
Benefits:
* Comprehensive in-house and online training, including full training on Zenoti software and Premium Skincare.
* Access to our treatments at highly favorable staff rates.
* Company pension scheme.
* Bonus scheme based on company performance.
* Opportunity to grow with a respected, nurse-led clinic focused on patient care excellence.
Why Join Qutis?
At Qutis, we pride ourselves on our friendly team, premium patient care, and a supportive work environment. If you're passionate about delivering outstanding service and thrive in a role where your positive energy can shine, we'd love to hear from you
For more information about Qutis, visit our website:
Apply today to become part of our growing team and help us create exceptional patient experiences
Job Types: Part-time, Permanent
Pay: £12.50-£15.00 per hour
Expected hours: 32 – 40 per week
Benefits:
* Company pension
* Employee discount
Language:
* English (preferred)
Work Location: In person