Responsibilities
* Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
* Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.
* Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
* Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
* Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.
Desired Profile
Strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. You are a helpful and kind person, you have a great attitude, you are enthusiastic, and you know how to connect with customers. You are curious about learning new skills and gaining product knowledge and of course, fashion is your passion and you transmit it!
What you need to succeed in this role
* Minimum two years of relevant experience in fashion retail.
* English is a must, other languages would be a plus.
* Strong team player and commercial mindset.
* Amazing communications skills.
About Hackett
At Hackett, we believe that every stitch is a work of art. Whatever your career path, we develop new skills and grow. Come and work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture. You can count on a large discount on all our brands so you can wear our clothes with pride. AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also Iberia Brand Agency distributor for Tommy Hilfiger and Calvin Klein.
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