Overview
Sales Assistant (Customer Advisor) role with flexible, zero-hour contracts. You’ll support customers in outdoor stores, help them find the right gear, and learn specialist services. The role offers weekly availability changes and opportunities to grow with a team that values the outdoors and sustainable practices. Location: Portsmouth, England, United Kingdom.
What Youll Be Doing
* Deliver a standout shopping experience by understanding each customer’s needs and helping them find the right outdoor gear
* Maintain a welcoming and inspiring store environment by keeping the store appearance tidy and organized
* Build product knowledge through training and hands-on experience to offer reliable advice
* Learn and deliver specialist services like gait analysis, boot fitting, and rucksack fitting with comprehensive training
* Support store operations by keeping shelves visible, stockrooms neat, and processes smooth
* Be part of a flexible team with weekend shifts to assist customers when they need us most
* Engage in regular learning and development opportunities to grow skills and confidence
What Youll Get From Us
* Starting salary of £12.46 per hour (£10.45 per hour if you’re under 21)
* Wellbeing support with free, confidential help through our Employee Assistance Programme
* Ongoing training from top outdoor brands and our in-house development team
* 40-60% discount on our full range of outdoor clothing and gear
* Up to 33 days’ holiday (pro-rated) with option to buy more
* Yearly bonus of up to £750 (based on hours worked)
* Discounts via our perks platform on everyday essentials
What Were Looking For
* Enjoys helping people and provides great customer service
* Good communication with diverse customers
* Organised and able to handle multiple tasks
* Eager to learn about outdoor products
Additional Information
Our zero-hour contracts offer flexibility to work varying hours each week, with rotas published 4 weeks in advance. You’ll need to confirm availability accordingly. There is no commitment to work every week, but regular work helps maintain active status.
We welcome applications from all genders, backgrounds, and experiences. We encourage you to write your own application and use AI tools sparingly. Applications that feel generic or AI-generated may not stand out.
This advert may close early if we receive a high number of applications.
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