Job overview
To participate in and develop out dispensing services Trustwide, to meet the needs of the users of the service and the required standards of professional and legislative practice.
To provide the professional support and management of the pharmacy out patient team.
To oversee the pharmacy management of all clinical trials Trustwide.
Main duties of the job
Main Responsibilities
1.To participate in, manage and develop all Trust out-patient dispensing services in line with the pharmacy and Trust strategy.
2.To ensure timely and efficient delivery of out-patient services responding to changes in national, local or Trust strategic direction or operational challenges.
3.To direct and control the work of staff accountable and ensure that this work is carried out safely and efficiently and respond promptly and appropriately to any new guidance.
4.To work on both Trust sites and align pharmacy out patient service.
5.To liaise with clinics and prescribers to improve the service provided to, and the experience of, our patients by proactively discussing issues that are having a negative impact on our service. This may include, but is not limited to, discussion with prescribers about poor prescribing practice or giving patients unrealistic expectations on when their prescription will be ready.
6.To oversee the Trust home delivery and patient counselling service.
7.In conjunction with the Deputy Chief Pharmacist, Operational and Patient Services (DCP), develop, implement and evaluate methods for monitoring the quality of the pharmaceutical services provided, acting on results of financial, service and clinical audits as required.
8.To produce regular reports for Pharmacy Senior Team meetings and senior pharmacy management team on key performance indicators and supply data for benchmarking purposes.
9.To contribute to the development and implementation of strategies, policies and procedures for the Trust’s Pharmacy patient services leading to improvements in service provision and development with particular emphasis on the service to out-patients ensuring all standard operating procedures for out-patient services are regularly reviewed and up to date.
For more information, please read the attached job description.
Working for our organisation
1. "At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values."
OUR MISSION: 'TO PUT THE PATIENT FIRST BY DELIVERING GREAT CARE TO EVERY PATIENT, EVERY DAY'
Theres never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.
Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.
Detailed job description and main responsibilities
ØWork within agreed Trust and departmental policies and procedures and to accepted standards of practice.
ØWork in other areas and on other sites in the Trust to cover for service needs.
ØUndertake such other duties as may be required from time to time, as are consistent with the responsibilities of the grade.
ØEnsure confidentiality at all times, only releasing confidential information obtained during the course of employment to those acting in an official capacity.
ØComply with the Code of Ethics of the Royal Pharmaceutical Society of Great Britain.
ØTreat patients and customers with dignity and courtesy.
ØEnsure that medicines do not fall into unauthorised hands.
ØHave responsibility for the health, safety and welfare for self and others and to comply with the requirements of the Health and Safety regulations, including COSHH.
ØPromote Equal Opportunities and to comply with the requirements of the legislation and the Trust’s policies.
ØAttend such training courses and meetings as are necessary for the efficient performance of the post holder’s duties.
For more information, please read the attached job description.
Person specification
General
Essential criteria
2. BTEC / NVQ Level 3 Certified Pharmacy Technician. Accredited Checking Pharmacy Technician (ACPT) Certificate.
3. Post qualification hospital experience. Experience in supervision of staff. Computer literate for dispensing and stock keeping purposes. Staff training. Patient/carer counselling Multidisciplinary team work.
4. Good interpersonal skills Good communication skills – verbal and written. Ability to meet objectives and targets. Ability to motivate self and others. Ability to organise own workload and that of others. Good time management. Ability to work under pressure and prioritise work. Problem solving skills. Ability to work accurately with attention to detail. Competent in all areas of dispensing practice. Ability to identify and solve problems. Proven organisational skills, self and others. Customer Care Ability to work independently and as part of a team. Accurate numeracy skills
Desirable criteria
5. Experience with the CMM pharmacy computer system. Knowledge and experience of appraisal. Knowledge of NVQ process Dispensing/supply of clinical trials and GCP Understanding of and participation in data collection for KPIs and audit.
6. Ability to lead a team. Demonstrates initiative. Good IT skills Assertiveness skills. Ability to manage change.
7. Calm/Patient Friendly
experience
Essential criteria
8. experience
9. Experience of managing complex projects
10. Significant post registration hospital pharmacy experience at a senior level
Our mission: ‘to put the patient first by delivering great care to every patient, every day.’
There’s never been a better time to join the Epsom and St Helier team. Our hospitals are facing a bright and busy future, and our staff have a proven track record in providing high quality, compassionate care for our patients.
Boasting incredible staff benefits and dedicated training schemes, working for us will not only take your career forward, but could help to transform the lives of our patients and visitors.
We offer all employees some fantastic staff benefits, and are the only hospitals in Surrey to offer staff the London high cost area supplement. Our hospitals also benefit from great locations, so whether you're attracted to the bright lights of the city or the countryside of Epsom Downs, both are within easy reach.
FURTHER INFORMATION
**PLEASE NOTE THAT THIS POSITION MAY CLOSE EARLIER THAN THE STATED CLOSING DATE IF A SUFFICIENT NUMBER OF APPLICATIONS ARE RECEIVED. IF YOU WISH TO APPLY FOR THIS POSITION, YOU ARE ADVISED TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE**
**PLEASE NOTE THAT WE CONTACT ALL APPLICANTS VIA EMAIL AND NOT BY POST. YOU ARE ADVISED TO CHECK YOUR RECRUITMENT SYSTEM ACCOUNT ON A REGULAR BASIS. YOU CAN ACCESS THIS ACCOUNT VIA OUR WEB SITE> Work for Us > Current Vacancies > My Job Account**
For new entrants into the NHS, your pay under the Agenda for Change or Medical & Dental Pay Bands, will normally be set at the minimum of the pay band as advertised.
If you apply for this position and do not hear from us within 4 weeks of the closing date, please assume that you have not been short-listed for interview on this occasion.
ESTH values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
As a Disability Confident Employer we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.
Internal applicants from underrepresented minority groups are encouraged to seek development support such as work shadowing and interview skills coaching.