Job Title: Solution Architect - Dynamics 365 CE (CCaaS & Customer Service AI)
Location: Luton (Hybrid)
Type: Contract
Competitive Day Rate
We're seeking a seasoned Solution Architect with deep expertise in Dynamics 365 Customer Engagement and Contact Centre as a Service (CCaaS).
You'll lead the architecture of intelligent customer service solutions, integrating omnichannel capabilities and AI-driven features.
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